Privacy Policy

ShiftNinja (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our website, mobile apps, and related services (the “Service”).

By accessing or using ShiftNinja, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, phone number, role, and business details when you create an account.

• Scheduling & Work Data: Employee schedules, availability, time-off requests, shift swaps, and compliance records.

• Time & Attendance Data: Clock-in/clock-out times, geolocation (for geofenced time clocks), and timesheets.

• Training Data (for LIQUORexam Corporate Accounts): Certification status and compliance data synced from LIQUORexam.

• Device & Usage Data: Log data, IP address, browser type, device information, and app usage activity.

2. How We Use Information

We use the collected data to:

• Provide and improve scheduling, compliance, communication, and time tracking features.

• Help businesses manage employees, certifications, and compliance requirements.

• Process payments and billing.

• Send important updates, reminders, and notifications.

• Detect, investigate, and prevent fraud, abuse, or security issues.

3. Sharing of Information

We do not sell your personal information. We only share data in the following cases:

• With Your Employer: Business owners and managers may access employee schedules, attendance, and compliance data.

• Service Providers: Third-party vendors that support hosting, payment processing, and integrations (e.g., POS, payroll).

• Legal Requirements: When required by law, regulation, or government request.

• Business Transfers: In connection with a merger, sale, or acquisition of our company.

4. Data Retention

We retain your information as long as your account is active or as necessary to provide the Service. Data may also be kept to comply with legal obligations, resolve disputes, and enforce agreements.

5. Security

We implement administrative, technical, and physical safeguards to protect your data. While no system is completely secure, we take steps to prevent unauthorized access, misuse, or disclosure of information.

6. Your Rights

Depending on your location, you may have rights under privacy laws such as GDPR or CCPA, including:

• Accessing, correcting, or deleting your personal information.

• Restricting or objecting to how your data is processed.

• Withdrawing consent where processing is based on consent.

To exercise these rights, contact us at support@shiftninja.co.

7. Children’s Privacy

ShiftNinja is not intended for children under 16. We do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. If material changes are made, we will notify you through the Service or by email.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

ShiftNinja
ProServe Training Solutions LLC
Cedar Park, Texas, USA
Email: support@shiftninja.co