SUPPORT & HELP CENTER
We’re Here to Help — Every Step of the Way
Whether you’re setting up your very first schedule or deploying ShiftNinja across multiple locations, our dedicated support team and comprehensive resources are here to guide you every step of the way. We understand that every business is different — from small independent cafés to large multi-location restaurant groups — and we’re committed to making the transition seamless. With detailed guides, step-by-step onboarding, and responsive support, we ensure you have everything you need to implement ShiftNinja smoothly and manage your workforce with confidence.
Step-by-Step Guidance – From setup to scheduling, we walk you through every detail.
Tailored Support – Solutions designed to fit both small teams and multi-location groups.
Comprehensive Resources – Access tutorials, guides, and onboarding materials anytime.
Responsive Assistance – Our team is always available to help you resolve challenges quickly.
Tailored POS Solutions for Your Unique Store
Find answers fast with our growing library of guides, FAQs, and tutorials — all designed to be clear, practical, and easy to follow. Get back to managing your team without delays.
Step-by-step setup guides
Scheduling & time tracking how-tos
Compliance and LIQUORexam integration walkthroughs
Common troubleshooting solutions
ShiftNinja makes it simple to start. For LIQUORexam corporate accounts, onboarding is included at no extra cost. We’ll help you upload your team, set up schedules, and configure compliance settings.
Quick-start checklists
Video tutorials (coming soon)
Personalized onboarding for corporate accounts
Still need help? Our friendly support team is ready to assist you.
Email Support: Fast response from our team
Live Chat: Get help directly inside the app
Phone Support (optional): Available for corporate accounts
Response Time: Most inquiries resolved within 24 hours
We’re building even more tools to support your success:
Video tutorials for every feature
Webinar training for managers
Community forums for ShiftNinja users
Contact us
Need Help Right Now?
Access articles, chat with our team, or request onboarding — all from the ShiftNinja Help Center.
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